The Willows (Child Development) Ltd Terms & Conditions of service

  • I consent for my child to attend The Willows (Child Development) LTD. I understand that The Willows Child Development has policies and procedures (which are available for reference upon request), and that there are expectations and obligations relating both to the The Willows Child Development and to myself and my child, and I agree to abide by them.

  • I understand that The Willows (Child Development) LTD is a play setting and that whilst my child is there The Willows (Child Development) LTD is legally responsible for him/her.

  • Once my child arrives at the setting, he/she will be in the care of The Willows (Child Development) LTD until collected and signed out by an authorised person.

  • I will register my child at The Willows on a rolling, monthly basis and will pay promptly for all booked sessions whether my child attends or not (eg due to illness or holidays), unless I have made other arrangements with the manager.

  • It is my responsibility to keep the manager informed of any alterations to the information regarding my child (eg contact details, medical conditions, etc).

  • I understand that The Willows is not the sole focus of my child’s home education and that facilitators are not responsible for my child’s education. 

  • I understand that The Willows can only accept fully home education children (ie no flexi-schoolers)

  • I accept that my child may take part in messy activities while at The Willows (Child Development) LTD. I understand that I can provide my child with appropriate clothing to accommodate this if I wish.

  • I accept that my child may take part in risk taking activities such as tree climbing while at The Willows (Child Development) LTD.

  • The Willows (Child Development) LTD closes at 3:30pm. If, due to unforeseen circumstances, I am going to be late, I will contact the manager/deputy as soon as possible.

  • If I do not collect my child by 3:30pm I will pay a charge of £3.00 per quarter of an hour to cover the costs of the staff who are legally required to supervise my child.

  • If I do not collect my child by 4:30pm, and the centre has been unable to reach me or any of my emergency contacts, I understand that The Willows (Child Development) LTD will follow its Uncollected Children Policy and contact Social Care.

  • Whilst The Willows (Child Development) LTD tries to ensure the safety and security of items, I understand that it cannot be held responsible for loss or damage to my child’s property whilst at the setting.

  • I have read The Willows Behaviour Management Policy and agree to its terms and appreciate that in some circumstances it may be necessary in extreme circumstances to exclude my child from the centre, and I will pay for any missed sessions unless otherwise agreed with the manager.

  • If there are any accidents or incidents at The Willows involving my child, I will be informed.

  • I understand that if The Willows has to close for any reason out of their control - for example bad weather,  I will still be charged.

  • If my child has an accident, he/she will be treated by a qualified first aider and I will be informed as soon as possible. If my child needs urgent medical treatment and I am unavailable, a member of staff from The Willows (Child Development) LTD will sign any consent forms necessary for treatment on my behalf, as stated on the Medical Form.

  • Information held by The Willows (Child Development) LTD regarding my child will be treated as confidential. However, in certain circumstances, for example, if there are child protection concerns, I understand that The Willows has a legal duty to pass certain information on to other agencies, including Police, Social Care and health care professionals.

  • I understand that aggressive and abusive behaviour towards the staff will not be tolerated.

  • I agree that I will not use a camera, mobile phone or other mobile devices on The Willows premises.

  •  I understand that all activities my child participates in at The Willows (Child Development) LTD are done so at my own risk and I accept all responsibility. 

 

I have read and understood the above terms and conditions and I agree to abide by them.